Privacy Policy
Updated Date: March 6, 2025
Twelve One and Co (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.twelveoneandco.com, use our services, or engage with us in any other way.
By using our website and services, you consent to the data practices described in this policy. If you do not agree with these terms, please refrain from using our services.
1. Information We Collect
We collect personal and non-personal information to provide and improve our services.
(A) Personal Information You Provide to Us
When you interact with Twelve One and Co, we may collect the following personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Booking and Transaction Details: Payment information, event details, and any preferences related to our photography and videography services.
- Account Information: If you create an account or interact with us through social media, we may collect usernames, profile information, and preferences.
- Communications: Any messages, reviews, or inquiries sent to us via email, contact forms, or social media.
(B) Information Collected Automatically
We may automatically collect the following non-personal information when you visit our website:
- Device and Usage Data: IP address, browser type, operating system, and referring URLs.
- Cookies and Tracking Technologies: We use cookies and analytics tools (such as Google Analytics) to track user behavior on our site.
2. How We Use Your Information
We use your information for the following purposes:
- To provide, operate, and improve our photography and videography services.
- To communicate with you regarding bookings, inquiries, and service updates.
- To process payments and complete transactions.
- To personalize and enhance your experience on our website.
- To analyze website performance using Google Analytics.
- To comply with legal obligations and enforce our terms and conditions.
We do not sell or rent your personal information to third parties.
3. Sharing of Information
We may share your information in the following situations:
- With Service Providers: Third-party vendors who assist us with payment processing, website hosting, analytics, and marketing. This includes Google Analytics, which tracks site activity and visitor interactions.
- Legal Compliance: If required by law, regulation, subpoena, or other legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business.
All third parties are required to protect your information and use it only for the purposes specified by us.
4. Data Retention and Security
We retain your personal data as long as necessary for the purposes outlined in this policy or as required by law.
We implement security measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is 100 percent secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access and Correction: You can request a copy of your data and correct inaccuracies.
- Opt-Out of Marketing: You can unsubscribe from promotional emails at any time.
- Data Deletion: You may request that we delete your personal information, subject to legal requirements.
To exercise these rights, please contact us at: twelveoneandco@gmail.com
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience, track website performance, and deliver targeted advertisements.
Google Analytics
Our website uses Google Analytics, which collects information such as:
- Pages visited and time spent on the site.
- Your IP address and device type.
- How you arrived at our website (e.g., search engine, direct link).
You can opt out of Google Analytics tracking by visiting: Google Analytics Opt-Out
You can also manage or disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Children’s Privacy
Our services are not intended for children under thirteen. We do not knowingly collect personal information from minors. If we discover such data has been collected, we will delete it immediately.
9. Updates to This Policy
We may update this Privacy Policy periodically. The “Effective Date” at the top indicates when the latest changes were made. We encourage you to review this policy regularly.
10. Contact Us
If you have questions about this Privacy Policy, you can contact us at:
📍 Twelve One and Co
🌐 www.twelveoneandco.com
📧 twelveoneandco@gmail.com
📞 323-333-5258
📍 Des Moines, Iowa
